Ryan is accountable for delivering the strategic and operational leadership in creating “raving fans” through the customer success and product implementation functions. In addition to his role leading Elevate’s CLM organisation, Ryan leads US Geography Support with focus on initiatives to help Elevate achieve best-in-class service and promote a safe and satisfied workforce.

Ryan has more than 15 years’ experience working globally in customer-focused solutions, contract negotiation and change management. Prior to joining Elevate in 2018, Ryan spent 8 years creating and deploying strategic alliances in the renewable energy industry and has experience in in technical and customer-focused roles in the aerospace and government.

Ryan is a U.S. military veteran. He earned a Bachelor’s of Science from Embry Riddle University in Professional Aeronautics, a Six-Sigma Black Belt certification and certificates Agile Project and Change Management. As a volunteer, Ryan is head of Elevate’s Reach committee, which directs Elevate’s corporate social responsibility program.