Alison Laird advises, guides, and assists law departments and law firms with innovative, data-driven initiatives that leverage technology, process optimisation, operational transformation, and change management to achieve lasting and impactful competitive, business, and strategic advantage.

A pioneering figure in and frequent author on innovation in legal operations, Alison’s more than two decades of private and public sector experience includes her work as Pinsent Mason’s Head of Innovation and Legal Delivery, APAC and DLA Piper’s International Director of Implementation. Along with her extensive record of optimising legal service delivery, enhancing productivity, and fostering a culture of continuous improvement, Alison is an Advisory Board Member for the Centre for Legal Innovation and an emeritus Teaching Fellow at Australia’s College of Law.

Alison holds an MBA from the University of Melbourne and has advanced certifications in change management and business analytics from Prosci, the Australian Institute of Management, The Wharton School, and the Queensland University of Technology.