August 28, 2025 – In this special episode of CLOC Talk recorded live at the 2025 CLOC Global Institute, CLOC President Jenn McCarron sits down with Steve Harmon, one of CLOC’s founders, to reflect on ten transformative years in legal operations. The discussion traces the evolution of the legal operations profession over the past decade, highlighting key milestones, challenges, and the growing strategic importance of legal ops within corporate law departments.

Steve shares his personal journey, from initial scepticism to becoming a vocal advocate for legal operations, along with his insights into:

• The transformation of legal ops from a niche function to a strategic business enabler
• The importance of aligning legal operations with organisational goals and delivering measurable outcomes
• The application of frameworks such as the core vs. context model to optimise resource allocation
• The emergence of advanced legal ops roles that bridge legal strategy and executive leadership

For anyone shaping the future of legal operations – or who wants to do so – click here to listen to this engaging and insightful discussion between two legal ops luminaries.