Challenge
- The organisation had documented Gift and Entertainment policy but minimal implementation and policy enforcement. (e.g. Systematic process of tracking, approval of the requests, no metrics, no control on the amounts exceeding the prescribed limit)
- Disjointed approval process with multiple emails between the requestor and compliance to gather additional information
- Heavy SEC penalty because of lack of process and policy enforcement
Solution
- Designed and implemented an automated workflow solution
- Timely review of all G&E requests with workflow collecting appropriate data needed
- Streamlined approval process with stakeholders
- Developed and supported a ‘service desk’ to answer related questions
- Reviewed all G&E requests across all geographies
- Database and matrix maintenance
- Advised the senior legal team regarding any possible risks or escalations
- Collaborated with sales and marketing teams to communicate G&E policies and sensitise the employees on adherence
- Created and maintained Playbook
- Maintain G&E policy documents and training videos on local intranet sites
