Our customer, a leading global mining and natural resources organisation, needed to secure high-quality legal expertise with greater cost certainty for a complex regulatory matter. Elevate leveraged its ELM platform to deliver expert legal support with cost predictability and significant savings.
Challenge
The legal team needed to engage outside counsel for a sensitive regulatory compliance audit with significant financial and reputational risk:
- Required high-quality, defensible legal advice capable of withstanding regulatory scrutiny
- Lack of a structured framework to ensure cost certainty across a complex, multi-stream engagement
- Difficulty in comparing law firm proposals due to varying scopes, assumptions, and pricing models
- Need to align internal stakeholders, many non-lawyers, on selecting the right firm based on value and fit
Solution
- Deployed the Select Counsel service, supported by the Manage Outside Counsel platform, to design and run a disciplined, data-driven RFP process
- Developed a detailed RFP with clearly defined workstreams, deliverables, assumptions, and exclusions to standardise firm responses
- Mandated capped or fixed-fee proposals to drive cost certainty and accountability
- Managed the end-to-end RFP process, including submissions, Q&A, and clarifications, through the platform
- Analysed and distilled complex law firm proposals into a clear, comparable format for stakeholder review
- Provided structured insights on scope, pricing, and resourcing approaches to support decision-making
- Facilitated post-submission presentations and negotiations
- Implemented ongoing tracking to ensure delivery aligned with agreed scope, pricing, and outcomes
