Challenge

  • Customer had to comply with regulatory requirements as part of a Corporate Integrity Agreement (CIA) overseen by US Health and Human Services, Office of Inspector General
  • Low confidence in contract data and upkeep of contract repository inhibited contract retrieval and ability to manage obligations
  • Missing masters, amendments, and SOWs with many suppliers

Solution

  • Designed and deployed systems and workflows to establish end-to-end contracting processes from intake through to template generation, 1st-level and substantive review, escalation, redlining, negotiation, and close-out of executed contracts
  • Applied Contracts Insights’ Discover, Organise, and Enrich process:
      • Organised contract files
      • Created consistent naming structure
      • Extracted relevant metadata from contracts
      • Uploaded contracts into a high-integrity contract repository

Impact

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50K contracts put through Contracts Insights’ process
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Substantively reviewed 50K complex medical director, physician, and hospital services agreements by incorporating research and risk frameworks to manage Stark Laws, ‘Take into Account Referrals,’ and Fair Market Value regulations
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Established high integrity contract repository
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Completed an orderly transition, as planned, to blended legal and procurement team
Design Slide of Contracts Insights Process

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