Challenge
A leading global law firm, acting on behalf of its client, a multinational corporation involved in high-stakes litigation, required immediate deployment of Mandarin and Japanese-speaking review professionals, including senior project managers, to support their legal teams. Due to data-security regulations, part of the review had to be conducted within mainland China, while the US-based review also involved highly sensitive materials.
Solution
Elevate leveraged its expertise in multilingual document review and robust Talent database, across China, Japan, and the US to:
- Rapidly identify and onboard qualified reviewers
- Conduct background checks and briefings
- Coordinate kick-off meetings across multiple time zones
From the initial request to the customer-led briefing, the turnaround was under 5 days – including a weekend. Using our secure review infrastructure, we enabled remote US-based resources to participate without compromising data integrity. Our rigorous Talent selection and retention strategies resulted in exceptionally low review turnover. Additionally, our streamlined communication platform allowed the client’s review manager to be informed without being overwhelmed with details.
