Elevate Receives ‘Great Place to Work’ Certification as Customer Satisfaction Continues to Rise
NEW YORK (April 8, 2025) – Elevate has received Inc. magazine’s designation as a Great Place to Work® in the publication’s 2025 survey of US-based companies. Globally, 85% of Elevate employees surveyed gave Elevate the highest possible mark for work environment quality, compared to the 57% average for employees at a typical US-based company. This designation reflects our ongoing efforts to cultivate a culture of collaboration, growth, and well-being for our diverse and talented workforce.
Adding to this achievement, Elevate is also celebrating a seven-point rise in our Net Promoter Score, a benchmark of customer satisfaction, compared to the 42 NPS we achieved in 2023. This substantial rise indicates our ongoing success at continuously improving the customer experience and our customers’ satisfaction with Elevate’s services and solutions.
Customers provided valuable feedback in the survey, including statements they volunteered highlighting several key strengths:
- Innovation and Value: ‘Ability to innovate with a good mix of law, tech, and process, and an effort to price fairly.’
- Professionalism and Responsiveness: ‘Incredibly professional, always evaluating our needs and listening to our questions and requests.’
- Trusted Partner: ‘Trusted, reliable, receptive to feedback, and wants to see us successful.’
- Dependability and Stability: ‘Dependable, responsive to feedback, stability, and a personable team.’
- Exceptional Team and Execution: ‘Very attentive, experienced, knowledgeable, accommodating, flexible and quick to implement any requests or changes.’
About Elevate
Elevate is an expert-led, software-powered law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.
At the heart of this success is our people. As Elevate continues to foster a workplace recognised for excellence and deliver exceptional service to our customers, we’re also growing. We’re always on the lookout for passionate, driven individuals who want to be part of a collaborative, innovative, and purpose-driven team. Explore opportunities to grow with us on our careers page.