Challenge
- Customer had compliance policies in place but relied on manual email approval process for current employees to request potential Gifts and Entertainment
- Manual process for G&E requests and tracking
- No preapproval procedure
- No metrics
- Multiple emails between requestor and compliance to gather additional information
- No central repository
Solution
- Design and implement automated workflow solution
- Review all G&E requests and obtains additional required data
- Work closely with VPs on approval process and serve as point of contact for policy questions
- Process and review all G&E requests across all geographies
- Create and maintain a customised automated workflow tracking database
- Advise senior legal team regarding any possible risks or escalations
- Collaborate with sales and marketing teams to communicate G&E policies
- Maintain G&E policy documents and training videos on local intranet sites
- Maintain metrics database and creates monthly, quarterly, and yearly metrics decks and strict SLAs based on disclosure types
- Create and maintain playbook updates
