Challenge
- Customer needed a custom workflow process to find material for depositions in shared eDiscovery database
- Incomplete, incorrect, and duplicative material due to lack of uniform standards for metadata and other information
- Customer unable to access complete, original material from parties with competing interests
- Significant delays preparing for depositions with existing process for Search Term Reporting (STR) requests of email data from specific date ranges
Solution
- Elevate developed a customised search solution that identified emails with date range regardless of errors in document metadata and field values
- Elevate’s solution efficiently limited records to specified custodians
- Elevate optimised the search and reporting workflow to minimise turnaround time for STR request
