• Customer needed to quickly digest agreements with banks, payment processors, and credit card companies to understand obligations and avoid mass consumer chargebacks in the face of COVID
  • Customer had no suitable resource availability to complete work within emergency timeframe
  • Large firm outside counsel rates were significantly higher than budget with no time to negotiate


  • Elevate lawyers completed research and analysis
  • Provided strategic advice to General Counsel within 6 hours of receiving emergency request
  • Work was flat fee based on hourly rates known to be at least 20% less than outside counsel, even with rush request


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Provided strategic advice to General Counsel and legal team within 6 hours
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Legal fees were 20% less than traditional outside counsel
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