At the start of 2025, Vinted, Europe’s leading secondhand fashion marketplace, faced a challenge familiar to fast-growing companies: increasing contract volume and complexity was straining its legal team, and manual processes threatened efficiency and scalability.

Challenge

Vinted needed a contract management solution that could:

• Scale quickly without adding headcount
• Streamline workflows across multiple functions, including Procurement, Shipping, Marketing, and Customer Support
• Integrate seamlessly with existing systems such as procurement platforms, accounting software, and DocuSign

The goal was to implement a new system and modernise contract management across the organisation.

Solution

Following a competitive RFP process, Vinted selected Ironclad for its contract lifecycle management platform and partnered with Elevate for implementation support.

Elevate worked closely with Vinted to ensure a smooth rollout while applying CLM expertise. Key elements of the engagement included:

• Implementation completed in just five months, from project kick-off in February to go-live in July 2025
• 120 users onboarded across 12 workflows
• Strategic integration with existing business systems and planned CRM connections
• Advisory support on workflow design, ensuring the system matched Vinted’s operational needs and growth ambitions