Senior attorneys were spending between 4-5 hours per third-party subpoena request, or they required outside counsel to handle. No playbook or process in place, requiring complex steps:

      • Communicate with issuing counsel regarding each subpoena
      • Hunt for necessary documents from multiple internal departments


Elevate designed and implemented a customised response process with step-by-step playbooks for third-party subpoenas:

  • Develop a tiered, flat-fee arrangement for entire subpoena response process
  • Negotiate search terms and narrow requests with issuing counsel and provide substantive legal advice, where required
  • Provide all remaining subpoena response support, including eDiscovery and document review services
  • Track all incoming subpoenas and deadlines
  • Recovery of costs where jurisdictions allow


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Costs stabilised through simple fixed fee arrangement, saving ~30% over outside counsel
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Efficiency gains achieved by implementing and following processes developed by Elevate’s compliance team

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