A leading UK identity card manufacturer turned to Elevate to rapidly identify potentially compromised customer personal information and respond quickly.

Challenge

  • Dataset exceeded 250,000 impacted documents, including numerous spreadsheets with sensitive employee and client data
  • Data Breach exposed over 800,000 individuals and organisations
  • Urgent need to map every individual to their related corporate entity

Solution

  • Elevate employed proprietary techniques (regex searches, precise search terms, and analysis of filenames) to reduce material requiring manual review
  • Analysis, summaries, and commentary by Elevate counsel concerning document categories excluded by data mining and sampling techniques
  • Large team of reviewers with expertise tackling Excel spreadsheets
  • Automated review using Python scripts to determine impacted entities and consolidate notification lists while minimising the time and reviewers needed

Impact

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75% reduction in review costs

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69% reduction in material requiring manual review

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54% reduction in the roster of impacted entities

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Elevate’s rapid turnaround enabled the customer to meet stringent regulatory deadlines without compromising the thoroughness or quality of the review

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